After-sale service
- Our professional service hotline (029-86045880). When you've received a defective product, please contact our service department or your local dealer directly to fix it. we will provide the service as soon as possible.
- To provide customers with professional consulting, maintenance and repair services. Our strict, efficient and professional maintenance team ensure to provide users with good sales service for users before ordering the product. Meanwhile product introductions, performance requirements, relevant information will be offered.
- According to user needs, we will improve product performance and quality. To realize excellent customer service, we will be responsible for customer satisfaction
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- Telephone consulting
- Support hotline help you solve problems ASAP.
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- Excellent infrastructure and staffing
- Our professional and technical personnel, professional services management system can ensure that users acquire the most convenient, effecient after sales service.
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- Quality of service and strong technical support system
- Company technical personnel system and multi-level training constantly improve the overall quality of technical personnel to offer the customer a strong technical support.
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- Comprehensive technical service monitoring
- Establishment of a well-designed service operational standards system assure customers of best service by using customer surveys, tracking telephone interviews, comprehensive performance evaluation and so on.